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Registered NDIS provider

Support to live the life you choose.

Solution Care is a registered NDIS provider helping people build independence at home and in the community, with support built around your goals.

A support worker and a woman sharing a cup of tea and laughing together at a kitchen table

Why choose Solution Care

Support that is steady, clear and yours

  1. You set the goals

    Your plan starts with what you want your week to look like. We build the support around that, then check in to make sure it still fits.

  2. The same faces

    Consistent workers make a real difference. We match people carefully and keep teams stable so you are not explaining yourself again each shift.

  3. Clear communication

    Plain language, replies within one business day, and a real person on the phone. Support coordinators and families always know where things stand.

  4. Registered and accountable

    We work to the NDIS Practice Standards and the NDIS Code of Conduct, with staff screening, training and supervision behind every shift.

How it works

From first call to ongoing support

  1. 1

    Get in touch

    Call us or send a referral online. Anyone can start this, whether you are a participant, a family member or a support coordinator.

  2. 2

    Have a conversation

    We talk through what you need, what your plan funds and whether we are the right fit. There is no cost and no obligation.

  3. 3

    Plan the supports

    We write a support plan with you, covering goals, routines, preferences, risks and the hours involved, then agree it in a service agreement.

  4. 4

    Meet your team

    We match workers to you and introduce them before support starts, so the first shift is with someone you have already met.

  5. 5

    Review and adjust

    We check in regularly and change the plan as your needs change, including before each plan review.

I heart NDIS. Registered NDIS Provider.

Registered and accountable

A registered NDIS provider

Solution Care is registered with the NDIS Quality and Safeguards Commission. We support participants who are agency managed, plan managed or self managed.

  • Registered and compliant

    Audited against the NDIS Practice Standards and bound by the NDIS Code of Conduct.

  • Screened, trained workers

    Every worker holds an NDIS Worker Screening clearance and completes ongoing training.

  • Clear service agreements

    Plain language agreements, accurate invoicing and no surprises on your plan.

  • A real complaints pathway

    Raise a concern with us at any time, or go straight to the NDIS Commission.

Who we work with

Working alongside your whole team

Support coordinators

Fast responses to referrals, clear capacity updates and reporting you can take straight into a plan review.

Plan managers

Accurate invoicing against the correct line items, submitted on time with the detail you need.

Families and carers

Regular updates, an open door for questions and a team that treats your knowledge as part of the plan.

Allied health professionals

We follow your plans and protocols on the ground, and report back on what we see day to day.

Ready to talk about support?

Send a referral or give us a call. We will talk it through and let you know honestly whether we can help.